Privacy Policy
Last updated: July 16, 2026
1. Introduction
Welcome to LiveTutor. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website livetutor.io and our tutoring services. We are committed to protecting the privacy and security of your data.
2. Information We Collect
We may collect personal identifiers (name, email, phone number, and payment information), student information supplied by a parent, communication data, and website usage and campaign-attribution data. Sessions are not recorded by default.
3. How We Use Your Information
We use the information to provide and maintain our tutoring services, match students with tutors, schedule sessions, process payments, communicate with you, improve our services, ensure session quality, and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share information with assigned tutors (child's name, age, grade, subjects), trusted service providers (payment processors, video platforms), and when required by law.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security audits.
6. Children's Privacy
Our services may involve the collection of information about children under 18. We collect this information only through the child's parent or legal guardian, and use it solely for providing tutoring services.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us at [email protected].
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to withdraw consent at any time. Contact us at [email protected] to exercise these rights.
9. Analytics and Tracking
We use a self-hosted, privacy-focused analytics service to measure page visits and conversion events such as submitted enquiries, completed tutor applications, and successful purchases. We do not send names, email addresses, phone numbers, child names, or payment details to analytics. This measurement is used to improve the website and our services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or via WhatsApp through our website.